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How To Cancel Bookmyshow Tickets? A-Z Guide

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You booked a ticket on Bookmyshow and now your plan has changed, you want to cancel your ticket? If I am not wrong then I have 100% working guide that will tell you ” How to Cancel BookMyShow tickets?” It happens when you book the ticket online then you don’t know the right procedure to cancel a ticket, which ultimately results in the waste of money. Here I came up with the solution, so read this A-Z guide to cancel a ticket booked from Bookmyshow app/site.

So without wasting much of your time, I will guide you how can you get the full refund on a booking cancellation from Bookmyshow. If you like this guide then you are welcome to connect with our social community.

Steps To Cancel BookMyShow Tickets

  • Firstly, open Bookmyshow website or app on your device.
  • Now sign in and go to your accounts.
  • Tap on “Bookmyshow Superstar”.
  • Hit on the accept & continue button.
  • Congratulations, now you are a Superstar user on Bookmyshow & you are eligible to cancel your BMS Tickets.
  • Now come back to the homepage.
  • Go to accounts → Superstar.
  • Tap on cancellation.
  • Select the ticket you want to cancel.
  • Click on confirm/cancel the ticket.
  • It’s done, you have successfully canceled the bookmyshow ticket & the refund will be processed within 48 hours.

Terms & Conditions


  • The cancellation is valid only for the BMS Superstar users.
  • There is no cancellation fee.
  • You’re allowed up to a maximum of one booking cancellation per quarter.
  • An amount of up to INR 2500 will be refunded to your MyWallet or the source of payment used once we receive the cancellation request.
  • The breakup of the refund will be shown once you request for cancellation.
  • On cancellation of ticket, the Internet handling charges & additional fee charged will not be refunded.
  • If in case your MyWallet is not activated, you will be re-directed to the MyWallet registration page to continue.
  • Loyalty or Payback points or applied Offers will not be refunded.
  • Any valid F&B offers will also be canceled.
  • Cancellation is applicable only for movie bookings.
  • Tickets cannot be canceled an hour prior to the show.

BookMyShow Customer Care Number

Address – Big Tree Entertainment Private Limited Ground Floor, Wajeda House, Gulmohar Cross Road No. 7, Juhu Scheme, Mumbai, Maharashtra – 400049

Toll-Free – 022 – 6529 9826

Customer Care – 022 – 2670 5665

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